Aftercare & Support Services:
Keeping Your Website Strong
Your website launch is just the start. We’re here to ensure it grows, performs, and stays secure long term, with clear choices for how you want to manage your digital presence.
Annual Renewal: The Foundation of Your Site
Every website needs essential ongoing care to stay live and protected. Our fixed-fee annual renewal covers the non-negotiables:
What’s Included
• Hosting plan renewal
• Domain name registration
• SSL certificate update & management
• Core WordPress, theme, and plugin security updates
• Full site backup before any major updates
Pricing
• Standard sites (3–5 pages): £180/year
• Medium sites (6–15 pages / basic e-commerce): £250/year
• Large sites (15+ pages / advanced e-commerce): £320/year
Renewal invoices are sent 30 days before your anniversary date – payment secures another year of reliable service.
Choose Your Aftercare Path
Learn to manage your site -Training Packages
Empower yourself or your team to take control of day-to-day updates with personalised training tailored to your skill level.
Starter Training
- 4-Hour one-on-one session ( in person or video call)
- Covers: WordPress Basic, adding/editing posts. uploading media, updating menus
- Includes a custom PDF user guide for your specific site
- Post-Training support: 30days of email help.
Advanced Training
- Full 8-hour day ( split into two sessions if prefared
- Everything in Starter Training plus:
- Creating. new pages using your site’s templates
- Basic SEO adjustments
- Form setup and management
- Troubleshooting common issues
- Add-on 1-hour refresher session ( valid for upto 6 months after ) £150
We Manage Your Site – Maintenance Packages
Let our experts handle updates so you can focus on your business. All packages include priority support.
Essential Care (£45/month)
• 1 hour of maintenance time per month
• Weekly database backups + monthly full backups
• Security scans and core updates
• 1 support call/email per month
• Ideal for sites that don’t need frequent updates
Growth Care (£70/month)
• 2 hours of maintenance time per month
• Daily backups + twice-weekly full backups
• All Essential Care features, plus:
◦ Minor layout/style tweaks
◦ Up to 3 new posts/content updates per month
◦ Monthly performance report
Premium Care (£110/month)
• 4 hours of maintenance time per month
• Daily off-site backups
• All Growth Care features, plus:
◦ Advanced performance optimization
◦ Quarterly SEO health checks
◦ Up to 1 new template page per month
◦ Unlimited post updates
◦ Priority 24-hour response for urgent issues
SPECIAL OFFER:
FULL DIGITAL SOLUTION
If you sign up for a Website + Full Social Media Marketing Package, you get our Premium Care Aftercare Package FREE for the first 12 months + all additional content/page services at 20% off for the first year.
What this means for you:
• No extra cost for premium site management in your first year post-launch
• Free training (if desired) to complement your included care
• 20% off all new pages, posts, or features you add in year one
Why Choose Our Aftercare?
• No Lock-In: Cancel or switch packages at any time with 30 days’ notice
• Transparent Pricing: All costs published upfront – no hidden fees
• Your Site, Your Control: Even with management packages, you retain full ownership and access