Terms and Conditions

The Digital Ink / Pete Ashton
Last updated: February 16, 2026

TERMS & CONDITIONS

1. INTRODUCTION

These terms and conditions (“terms”) apply to all use of the website https://peteashton.co.uk and services provided by Pete Ashton trading as The Digital Ink (“we”, “us”, “our”). By accessing our site or ordering services, you confirm you accept these terms.

Our registered base is in St Edmundsbury, Suffolk, England, UK. For queries about these terms, contact tech@peteashton.co.uk.

2. INTELLECTUAL PROPERTY

• All content on our website (including text, images, graphics, logos, and service descriptions) is owned by The Digital Ink/Pete Ashton and protected by UK copyright law. You may not copy, reproduce, distribute, or modify any content without our written permission.

• Any content you provide to us (e.g., brand assets, book details, business information) remains your property. We only use it to deliver the services you have ordered.

3. SERVICE DELIVERY

• We will use reasonable skill and care to deliver services as described on our website and agreed with you.

• Turnaround times are estimates – we will notify you promptly if any delays are likely to occur.

• We reserve the right to refuse or cancel services at any time if your brand, product, or service does not align with our values. A full refund will be provided in such cases.

• To deliver services, we may require access to your accounts (e.g., social media, website hosting). You are responsible for providing accurate access details and ensuring you have the right to grant us access.

4. USER RESPONSIBILITIES

• You must provide accurate and complete information when ordering services or contacting us.

• You must not use our website or services for any illegal, unethical, or harmful purpose.

• You must not attempt to gain unauthorised access to our website, servers, or systems.

5. PAYMENT TERMS

• All prices are quoted in British Pounds Sterling (£) and are inclusive of VAT where applicable.

• Payment must be made in full at the time of ordering unless agreed otherwise in writing.

• We accept payment via credit/debit card and bank transfer.

6. LIABILITY

• We are not liable for any indirect, incidental, or consequential losses arising from the use of our website or services, except where required by UK law.

• Our total liability for any claim related to our services will not exceed the total amount paid by you for those services.

7. GOVERNING LAW

These terms are governed by the laws of England and Wales. Any disputes will be resolved through negotiation or via the UK small claims court if an agreement cannot be reached.

8. CHANGES TO THESE TERMS

We may update these terms from time to time. The latest version will always be posted on our website – your continued use of our site or services confirms acceptance of the updated terms.

WEBSITE POLICIES

All policies below apply to the use of https://peteashton.co.uk and services provided by Pete Ashton trading as The Digital Ink. For queries about any policy, contact tech@peteashton.co.uk.

• PRIVACY POLICY
Explains how we collect, use, and protect your personal data.

• COOKIE POLICY
Details the cookies we use and how to manage your preferences.

• TERMS & CONDITIONS
Sets out the rules for using our website and services.

• REFUND & RETURNS POLICY
Information about cancelling orders and claiming refunds.

• DISCLAIMER
Limits our liability and clarifies the purpose of information on our site.

• ONLINE SAFETY COMPLIANCE
Our commitment to keeping our site and services safe under UK law.

Back to Home Page – Contact us Page

At The Digital Ink / Pete Ashton, our website policies are a fundamental part of how we operate – they’re not just legal requirements, but a clear commitment to transparency and protecting everyone who visits our site or uses our services.

Rooted in UK law (including the GDPR, Data Protection Act, and Online Safety Act), these policies exist to set out exactly how we handle personal data, use cookies, deliver services, and resolve issues like refunds.

For our customers and viewers, this means you can trust that your information is kept secure, you have full control over how we use your data, and you know exactly where you stand if you need to cancel an order or have questions about our work.

Whether you’re browsing our services, ordering a package, or sharing details to build your author website or social presence, our policies ensure fairness, clarity, and protection for you every step of the way.